“The team's dedication and personalised approach made all the difference”
I can't express enough how grateful I am for the support and care I've received from Charter Care Services. The journey to finding suitable accommodation was daunting, but the team's dedication and personalised approach made all the difference. From the moment I moved into my fully accessible supported accommodation, I felt a sense of belonging and comfort. The staff not only knew my name but also took the time to understand my needs, creating a plan that truly catered to my independence. The consistency of familiar faces and the respect for my privacy have made this house feel like a home. Charter Care Services goes beyond just providing a service; they've become my partners in creating a life of fulfillment and independence. If you're navigating the world of NDIS and looking for more than just a service, I highly recommend Charter Care Services.
“They're always there to help, and I feel happy and safe with them”
"Every week, I look forward to my trip to Brisbane with Charter Care Services. They help me catch the train, and we explore the city together.
The staff make sure I'm comfortable and happy as we visit markets, have coffee, and go and watch the boats on the river. They're always there to help, and I feel happy and safe with them.
When it's time to go home, we catch the train back, and then the Charter Care van takes me right to my door. It's a great day out made possible by their support!"
“I'm grateful for the incredible experience made possible by Charter Care Services.”
"Embarking on a cruise was a lifelong dream of mine, but my disability made it seem out of reach.
Thanks to Charter Care Services' Ad-Hoc Services, I finally had the opportunity to set sail on a seven-day adventure. The staff provided round-the-clock support, ensuring I felt safe and comfortable throughout the journey.
From assisting me with daily activities to joining me on exciting shore excursions, their dedication made all the difference. I returned home with unforgettable memories and a renewed sense of independence, grateful for the incredible experience made possible by Charter Care Services."
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