Ad Hoc Support Services

Flexibility When You Need It

What are Ad-Hoc Support Services?

Ad-Hoc Services offer flexible and on-demand support for individuals with disabilities, addressing needs beyond their current program. From holiday care to accompanied appointments, we provide tailored assistance to suit your unique requirements.

Our Ad-Hoc Support Services can fall under the following NDIS budgets:

  • Assistance with Social & Community Participation
  • Transport
  • Increased Social & Community Participation
  • Improved Relationships
  • Improved Daily Living

Please note that additional NDIS budgets may apply. Contact us for further information and assistance tailored to your specific needs.

Ad Hoc Support Services
  • Ad-Hoc Support Services

Ways We Can Support You

At Charter Care Solutions, we understand the importance of personalised care and support. Our dedicated team is committed to providing comprehensive assistance to help you navigate daily life with ease and confidence. Explore the ways we can support you.

Taxi Service

Arranging transportation for appointments, outings, or other needs.

Holiday Care

Providing short-term care or holiday services, including airport meet-and-greets and week-long support.

Accompanied Appointments

Assisting with property viewings, medical appointments, banking, or advocacy needs.

Ad-Hoc Support Through NDIS

Accessing additional support beyond your existing NDIS plan.

Useful for Hospitals

Offering services for individuals not yet covered by the full NDIS scheme.

No Requirement to be a Current Customer

Our services are available to anyone in need, regardless of their current affiliation with Charter Care Services.

At Charter Care Services, our Personal Support Services are designed to enhance your independence and quality of life. Whether you need assistance with daily tasks or support to maintain your routine, we're here to provide compassionate care and reliable assistance tailored to your needs. Let us help you live life on your terms with our personalised support services.

Are Personal Support Services Right For You?

Ad-Hoc Services are ideal for individuals seeking flexible support solutions tailored to their specific needs. Whether you require short-term care, assistance with appointments, or transportation services, our offerings cater to a wide range of requirements.

Examples of Ad-Hoc Support Services

  • 1.

    Accompanied Holiday Support:

    Person A wanted to attend her daughter's wedding on the Sunshine Coast. We provided comprehensive support, including airport pickup, attendance at all fittings and the wedding, family lunch outings, and assistance with airport check-in.

  • 2.

    Cruise Companion Service

    Person B embarked on a 7-day cruise and required continuous care and companionship. Our team provided round-the-clock support, ensuring a safe and enjoyable experience throughout the entire cruise duration.

  • 3.

    Holiday Assistance Package

    Person C planned a 2-week holiday on the Gold Coast. We facilitated their trip by offering airport pickup, daily outings for sightseeing and beach visits, as well as trips to theme parks. At the end of their stay, we assisted with airport drop-off and check-in for their return journey.

Whether you're seeking support for yourself or a loved one, ad-hoc support services can offer invaluable assistance tailored to your unique circumstances. At Charter Care Services, we're here to help you navigate your options and determine the best path forward for your care and well-being.

If you aren’t sure if this is what you are looking for, or you would like to learn more, get in touch with out friendly team who can help work with you to find the right outcome.

  • NDIS Personal Support Services

Why Choose Charter Care Services?

Navigating the world of NDIS funded personal support services can be both empowering and overwhelming. At Charter Care Services, we understand the importance of finding the right support to meet your unique needs and preferences. Our personalised approach to care begins with understanding your individual circumstances, goals, and aspirations.

At Charter Care Services, we pride ourselves on our commitment to providing exceptional care and support tailored to each individual's needs. With our Ad-Hoc Services, you can trust us to deliver reliable assistance and peace of mind whenever you need it most.

Personalised Support

Tailored assistance to suit your unique requirements.

Experienced Team

Dedicated professionals with extensive experience in disability support.

Flexibility and Convenience

On-demand services to address unforeseen needs or gaps in your NDIS plan.

Commitment to Quality

Ensuring your comfort, safety, and well-being are always our top priorities.

  • More Information

FAQs About Ad-Hoc Support Services

Yes, our Ad-Hoc Services are available to anyone in need, regardless of their current affiliation with our organisation.

Simply contact us to discuss your requirements, and we'll work with you to tailor a support plan that meets your needs.

Yes, our Ad-Hoc Services can be funded through the NDIS, providing additional support beyond your existing plan.

Our team can accompany you to various appointments, including medical visits, property viewings, banking appointments, and advocacy meetings.

With Ad-Hoc Support Services from Charter Care Services, you have access to flexible and tailored assistance to meet your unique needs. Whether you require short-term care, transportation services, or support for appointments, our dedicated team is here to provide reliable assistance whenever and wherever you need it. Contact us today to learn more about how we can support you.

  • Other Options

Explore Our Other Disability Services

Discover the warmth of a home that goes beyond the ordinary. At Charter Care Services, we're dedicated to making your living experience not just supported but truly enriching.


Our community access programs offer social, recreational, and educational opportunities for individuals. From local outings to group activities, we promote social inclusion and connections within the community.

Personal Support

Our Personal Support Services prioritise your independence and well-being, offering compassionate care and tailored assistance for your daily needs and routines.

Disability Transport Services

Our transport services prioritise your comfort and independence, offering safe and convenient transportation for individuals with disabilities to appointments, outings and activities.

Allied Health

Our allied health services offer therapies to improve physical, mental, and emotional well-being. With experts in physiotherapy, occupational therapy, and speech pathology, we're dedicated to supporting your health goals.


Our nursing services provide expert care for complex medical needs. From medication and wound care to symptom management, our nurses enhance your health and quality of life.

Supported Accomodation

Our supported accommodation provides a safe, nurturing environment for independent living. With personalised support plans and round-the-clock assistance, we ensure a comfortable and empowering experience for residents.

Can't find the specific option you're looking for or want more information? Contact our friendly support team. We're here to listen, understand your unique needs, and work together to build the perfect solution for you. Your journey to personalised support begins with us.

  • Our Partners

Our Trusted Partners In Support

At Charter Care Services, our commitment to providing exceptional support and care that extends beyond our direct services. We proudly collaborate with esteemed partners who share our dedication to enhancing the lives of NDIS participants.

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Acorn Homes
  • Read Their Stories

Real Voices

Find out about real people's experiences with Charter Care Services and how we have helped them with enhancing their lives.

Ad-Hoc Support

“I'm grateful for the incredible experience made possible by Charter Care Services.”

"Embarking on a cruise was a lifelong dream of mine, but my disability made it seem out of reach.

Thanks to Charter Care Services' Ad-Hoc Services, I finally had the opportunity to set sail on a seven-day adventure. The staff provided round-the-clock support, ensuring I felt safe and comfortable throughout the journey.

From assisting me with daily activities to joining me on exciting shore excursions, their dedication made all the difference. I returned home with unforgettable memories and a renewed sense of independence, grateful for the incredible experience made possible by Charter Care Services."

Not Sure Where To Start?

Connect with our friendly team today. Give us a call or email us so we can find a good time to connect with you.